Operations Specialist III

Job Summary:


Supports strategic business planning and development by gathering, collating, and analyzing data via interviews, surveys, focus groups, and databases for the purposes of defining initiatives to achieve business objectives and informing key business decisions, with minimal day to day supervision. Contributes to project execution and management efforts by owning relationships with stakeholders within and across teams to ensure the project is successfully executed and project-based changes are implemented, with limited guidance. Contributes to monitoring and improving existing processes by performing routine processes independently and complex processes under limited supervision, following defined requirements and accountable for achieving expected results for the customer. Supports legal, regulatory, and compliance adherence by providing others (e.g., clinicians, staff) with information on new or updated organizational and departmental policies, guidelines, pro...