Vacancy Description
Description:
We are seeking a talented individual to join our Contact Centre team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.
Operations Specialist, Contact Centre (Cantonese speaker)
We will count on you to:
Provide quality customer service to clients over phone call or email
Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters
Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned
Provide testing assistance and support of new systems and tools.
Ready to Apply?
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Submit your application for Operations Specialist, Contact Centre (Cantonese speaker) at MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.
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