Operations Performance Enablement - Instructional Designer - Remote

**Position Summary**

We are looking for an experienced Instructional Designer to create learning and performance solutions that help employees succeed and deliver great customer experience. In this role, you will partner with business leaders to identify performance needs and design scalable solutions that improve employee readiness, productivity, and business results.

This position is ideal for someone who enjoys solving business challenges, designing modern learning experiences, using data to drive decisions, and leveraging technology to improve performance.

**Key Responsibilities**

+ Partner with leaders and stakeholders to identify performance gaps and recommend effective solutions.
+ Design, develop, and implement learning programs, performance support tools, knowledge resources, and communications.
+ Create engaging learning experiences using instructor-led, virtual, digital, and self-paced formats.
+ Apply adult learning principles, s...