Operations performance coach & team leader

Teleperformance is seeking an individual to manage and develop a team in Cape Town, Western Cape. The successful applicant will focus on achieving business and campaign objectives while ensuring quality standards are met.

The ideal candidate will excel in a dynamic environment, showcasing strong coaching ability, analytical thinking skills, and proficiency in Microsoft Office. Responsibilities include evaluating performance reports, conducting daily team meetings, and enhancing agent development through consistent mentorship. #J-18808-Ljbffr