Vacancy Description
We are seeking a detail-oriented and analytical Operations Officer II to join a collaborative, high-performing back-office operations team within a leading financial institution.
In this role, you will be responsible for managing daily back-office transaction volumes, exception processing, and detailed account investigations while consistently meeting strict Service Level Agreements (SLAs). You will handle complex scenarios such as NSF items, court orders, deceased accounts, and government information requests, ensuring accuracy, compliance, and risk mitigation in every task.
Location: Mississauga, ON (Hybrid: 4 days onsite, 1 day WFH)
Contract Duration: 6 months (Possibility of extension and permanent conversion based on performance and business needs)
Hours/Schedule: Monday – Friday, 8:00 AM – 4:00 PM (No rotational shifts / No overtime required)
Compensation: Up to $25.34/hr
Position Type: Full-Time Contract (100% Back-Office / Internal Support)
In this role, you will be responsible for managing daily back-office transaction volumes, exception processing, and detailed account investigations while consistently meeting strict Service Level Agreements (SLAs). You will handle complex scenarios such as NSF items, court orders, deceased accounts, and government information requests, ensuring accuracy, compliance, and risk mitigation in every task.
Location: Mississauga, ON (Hybrid: 4 days onsite, 1 day WFH)
Contract Duration: 6 months (Possibility of extension and permanent conversion based on performance and business needs)
Hours/Schedule: Monday – Friday, 8:00 AM – 4:00 PM (No rotational shifts / No overtime required)
Compensation: Up to $25.34/hr
Position Type: Full-Time Contract (100% Back-Office / Internal Support)
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