Operations Manager

**DESCRIPTION**
**People changing the way brands connect with consumers - one experience at a time.**
_Delivering experiences rooted in emotion, and inspiring people to become the voice of a brand has made Mosaic one of the fastest growing sales and marketing agencies in North America. We are a destination to tell stories, and pave new paths to connect brands with consumers through experiential, retail, & digital interactions._
The Manager of Operations is responsible for the operational effectiveness of a program for our clients which may include sales and training, agency / promotional events and/or product demonstrations.Continuously monitor key performance metrics and indicators, as well as partner with program leadership and Shared Services Departments to improve performance and identify opportunities for continued improvement.This position will provide mentorship and career development to the Sr. Operations Coordinators and Client Business Analysts reporting into this ro...