Operations Manager

Luma Mental Health Network - Operations Manager

The Entity:

Luma is a virtual mental health care provider operating within the Injury Bridge network ecosystem. It delivers virtual mental and behavioral health services to patients across the personal injury case lifecycle, ensuring individuals who require psychological support as part of their recovery receive consistent, high-quality, and well-documented care that supports both their wellbeing and their case.

The Role:

Luma is currently a contained and intentionally built operation, with a smaller team and a defined patient population. The opportunity is to build, shape, and develop the operation to a high standard, fast referral turnaround, consistent care quality, and steady month‑on‑month volume growth as the broader program matures.

This role is well suited for a Director of Operations who wants to fully own an operatio...