Operations Manager - Mortgage/Call center Operations

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

+ Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
+ The Operations Manager is responsible for leading a team of approximately 11 Business Risk Specialists (Quality Management testers) performing call monitoring and Loss Mitigation testing across multiple default servicing functions.
+ This role provides oversight to ensure accuracy, completeness, timeliness, adherence to procedures, and compliance with applicable laws and regulations.
+ The Operations Manager is accoun...