Vacancy Description
About the Role
We are seeking an experienced and results-driven Operations Manager – Resolution Team to lead two specialized teams within a global shared services environment: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT). The IIR Team focuses on resolving invoice processing issues — including GR/IR mismatches, Vendor Master Data discrepancies, and Travel & Expense (T&E) processes — while the Technical Team addresses ERP-related technical challenges.
This is a senior leadership role requiring deep functional expertise across Accounts Payable, Purchase-to-Pay, Vendor Master Data, T&E, and ERP systems, combined with strong people leadership and a continuous improvement mindset.
Key Responsibilities
People | Leadership & Capability Building
- Provide strategic leadership to the Invoice Issue Resolution and Technical Teams...
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