Operations Manager — DCM

About the Role The Yay Company is looking for an experienced, hands-on Operations Manager to own the performance of our DC Metro area markets across DC proper, Maryland, Virginia and Baltimore. This is a field-first role — you are not desk-bound. You are in your markets, at your schools, and with your teams on a rotating basis, ensuring every location runs to Yay's standards and every school feels great about the program.

This region operates primarily through Yay-produced hub kitchens, meaning you are managing real food production, kitchen teams, and distribution logistics — not just coordinating third-party vendors. You will be responsible for standing up new kitchen locations, managing Kitchen Managers and Lunch Coordinators across multiple markets, and owning the financial performance of your region.

This role is based in DCM. Your strongest and most frequent physical presence will be in DCM, with regular rotation in B...