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Operations Manager - Auto Glass Replacement

Pilkington

Little Rock, Arkansas, United States Full Time June 19, 2026
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Vacancy Description

Essential Functions:

The SDM has the responsibility of delivering the Operational aspects of their local Service Center as well as maintaining and acquiring Customers within a Customer focused environment. Working through their team and in collaboration with Supply Chain, Human Resources, Procurement, Quality, Safety and Finance, the SDM is responsible for maintaining a safety-first culture, fostering employee engagement and satisfaction, meeting financial and operating objectives, ensuring a high level of customer satisfaction. To accomplish this, they:

  • Re-enforce a safety-first mindset and ensure regulatory compliance. Drive initiatives and a culture that delivers service quality, Employee engagement, Sales, and Managing Operation profit (“MOP”).

  • Continuously engage with customers to understand the needs of the Customer and develop and execute actions to meet and exceed these expectations.

  • Support the development of new business as well as gro...
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