Operations Manager at Rentokil Terminix

Join Rentokil Terminix as an Operations Manager in Burnaby, BC, where you'll drive success through team leadership and client service excellence. Lead technicians, achieve revenue goals, and foster strong client relationships.
As an Operations Manager, you will oversee the daily operations of pest control technicians, guiding them to deliver outstanding customer service. Your role encompasses managing financial performance, supervising staff, and collaborating closely with the sales team. You will also create reports and ensure efficient scheduling while fostering technician training and development.
Key Responsibilities:
• Manage daily operations of pest control technicians
• Guide staff in client care and service operations
• Control revenue growth and expense management
• Travel to assist technicians and support sales efforts
• Monitor and adjust appointment scheduling for efficiency
Requirements:
• 3–5 years in a management role focused on customer servic...