Operations Manager at Insight Pest Solutions

Lead branch operations at Insight Pest Solutions in Toronto as a hands-on Operations Manager. Drive exceptional service and operational success while managing a dedicated team.
This full-time position is perfect for candidates passionate about leadership and team development. You will oversee day-to-day branch operations, ensuring administrative accuracy and customer satisfaction. Your role will involve standardizing procedures, monitoring KPIs, and directly supporting HR processes, all while promoting a culture of excellence.
Key Responsibilities:
• Oversee daily branch operations and service delivery
• Monitor technician performance and compliance standards
• Standardize and enforce branch procedures and policies
• Develop action plans to improve operational performance
• Support HR processes including training and performance management
Requirements:
• Post-secondary degree or diploma (preferred)
• Strong communication skills both written and verbal
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