Operations Director - N.E. Clinics

Responsibilities

• Develop and execute strategic plans to drive hospital performance and growth.
• Ensure the hospital operates efficiently, safely, and profitably while delivering high-quality care.
• Oversee and manage all aspects of hospital operations, including clinical services, finance, HR, procurement, support services, and administration.
• Drive initiatives to achieve and exceed EBITDA targets in line with business objectives.
• Monitor and improve operational KPIs such as patient satisfaction and service delivery standards.
• Lead annual budgeting, forecasting, and cost‑optimisation efforts.
• Establish and enforce internal policies, protocols, and regulatory compliance standards.
• Ensure recruitment, onboarding, training, and retention of competent staff across functions.
• Promote a high‑performance culture by coaching leaders, conducting performance reviews, and enabling staff development.