Operations Coordinator

Adecco is assisting a local client recruiting an Operation Coordinator working for Remote. This is an excellent opportunity to join a winning culture and get your foot on the door of a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. If Operation Coordinator sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

**Job Responsibilities**

+ Use workforce management software and call volume history to help manage daily staffing levels and to determine the most effective methods for staffing adjustments
+ Generating weekly schedules
+ Scheduling non-phone activities
+ Utilize call center tools to observe agents' actual state compared to scheduled state
+ Monitor attendance/schedu...