Operations Client Partner (French Language Expert)

Role Summary

We are hiring a French Language Expert for the role of Operations Client Partner at NIQ. This is a client-facing role where you will act as a bridge between French-speaking clients, commercial teams, and internal operations.

You will advise, suggest, and discuss operational solutions related to NielsenIQ products, ensuring seamless communication, successful delivery, and building strong trust in data quality—without involving sales activities.

Client & Delivery Management

• Ensure timely execution of BAU deliverables and client delivery
• Communicate proactively with clients on delays, rework, or issues
• Coordinate pre-delivery and post-production checks
• Act as a liaison between clients, Customer Support, and Data Operations

Stakeholder Collaboration & Escalations