Vacancy Description
Key Responsibilities Operations Management
- Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence
- Develop and implement operational policies and procedures to improve efficiency and customer experience
- Monitor store performance metrics, including sales, customer satisfaction, and operational costs
- Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations
- Recruit, train, and mentor store managers and retail staff
- Develop and facilitate engaging training sessions on product knowledge, sales techniques, customer service
- Facilitate in-store training sessions on weekdays during retail hours, provide one‑on‑one coaching and mentoring
- Monitor and evaluate the effectiveness of training initiatives through feedback and KPIs, making adjustments as nec...
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