Operations Analyst - Customer Escalations & Projects

Jobtailor in Manila is seeking a capable professional to deliver world-class customer service to partner firms and end investors. You will handle escalations, create and maintain system documentation, and support operations checklists across daily and monthly cycles.

The role requires strong analytical ability, advanced MS Office skills, and the capacity to work independently or with teams in a complex organization. This position offers growth in a client-facing financial services environment.