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Operations Analyst

Popular Bank

Cupey, San Juan, Puerto Rico Full-time June 19, 2026
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Vacancy Description

Job Type

Full Time Temporary Position

General Description


Receive, analyze, and process requests for return of transactions. Retrieves documents based on the request and complies with the delivery of documents and/or information to the requesting agencies.

Essential Duties and Responsibilities

  • Process registered claims received in the PCAS System

  • Analyze the case and solve it. This may include sending letters manually to the customers.

  • Process ACH maintenance to account thru PEP+ System

  • Process ACH stop payments through excel macros script and manual process in the PEP+ system.

  • Generate Electronic Suspense Accounting thru PCAS System

  • Generate calls to customers for reclamation clarifications.

  • Answer calls from branches and other departments

  • Will do accounting entries.

  • Back up during vacati...

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    Vacancy Details

    Location Cupey, San Juan
    Country Puerto Rico
    Type Full-time
    Category Computer Occupations
    Posted June 19, 2026

    About Popular Bank

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    Popular Bank

    Cupey, Puerto Rico

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