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Operations Analyst

Epiroc

Bengaluru, Karnataka, India Full-time June 04, 2026
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Vacancy Description

Job Title: Operations Analyst

  • Support the Operations Team Lead in managing and coordinating daily analytics operations and support within the enterprise Analytics domain.

  • Share responsibility for ensuring that global analytics operations and support processes function smoothly and consistently.

  • Actively ensure that governance standards, documentation, and handover artefacts are followed from development to operations.

  • Manage and track change requests, service requests, and incidents, supporting prioritization, resolution, and communication.

  • Work in line with DevOps and agile principles, supporting continuous delivery and operational stability.

  • Collaborate with other analytics and IT stakeholders to ensure SLAs and delivery commitments are met.

  • Handle complex operational incidents and issues, supporting analysis, root cause identification, and timely resolution.

  • Provide operational supp...
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