Operational Support Representative at Dexterra

Become an essential part of Toronto Pearson Airport's service team as an Operational Support Representative with Dexterra. This role highlights passenger flow control and exceptional customer service every day.
Dexterra Group is seeking passionate individuals for the Operational Support Representative position at Toronto Pearson International Airport. In this role, you will manage passenger queues, validate travel documentation, and create memorable interactions with travelers. Your proactive support ensures a seamless experience for passengers navigating through busy terminals.
Key Responsibilities:
• Greet passengers warmly with “Hello bonjour”
• Validate entry requirements for restricted areas
• Assist with automated systems and kiosks
• Control passenger flow and stanchions effectively
• Prepare reports on incidents and passenger feedback
Requirements:
• Must be 18 years or older
• Clear communication skills in French & English
• High School diploma...