Operational Excellence Consultant

The Operational Excellence Consultant supports continuous improvement initiatives across MBPS by partnering with business stakeholders to identify, analyze, and implement process improvement opportunities. This role contributes to Manulife's mission by driving operational efficiency, improving service delivery, and supporting business performance through data-driven decision-making. The successful candidate will work on cross-functional projects, collaborate with diverse stakeholders, and help foster a culture of continuous improvement. This opportunity provides exposure to Operational Excellence methodologies, industry best practices, and professional development through training and project participation.

**Position Responsibilities:**

+ Conduct process discovery and walkthrough sessions for operational and support processes.
+ Gather, validate, and analyze information and data to support project objectives and deliverables.
+ Identify process and performance ...