Operation Support Manager (OSM)

About the Role: We are seeking a proactive and detail-oriented Operation Support Manager (OSM) to support retail operations through effective workforce planning, recruitment management, payroll verification, scheduling coordination, and operational compliance. This role plays a key part in ensuring smooth store operations, manpower optimization, and adherence to company policies and procedures.

Reporting to : Area Manager, Regional Manager

In-charge for: Central Store (KL/Selangor Area)

Allowances Entitled : Travelling Allowance ,HP Allowance, Role Allowance

Key Responsibilities

Workforce Planning & Recruitment

• Manage manpower planning and monitor staffing requirements across assigned stores.
• Maintain vacancy tracking and recruitment progress reports.
• Coordinate recruitment activities includin...