OPERATION IT SERVICES MANAGER

Primary Responsibilities

• Primary responsibility for the strategic planning and implementation of the IT service strategy of Audi Mexico.
• Primary responsibility for planning, designing, tendering, awarding and implementing the SLA-based operation of IT Services for Audi Mexico.
• Primary responsibility for IT platform operation, development and lifecycle management.

Develop Services

• Assure the availability and security of the IT systems and platforms for all the core processes of Audi Mexico.
• Control of the service providers for the 2nd and 3rd level support of the operated IT systems.
• Hosting and operation of VW Group applications / systems in the Audi Mexico data centers.
• Working on Audi IT & Digitalization and VW Group programs / projects with main or partial responsibility.
• Define IT Architecture for projects, able to comply with availability and security r...