Operation Executive, Sales Acquisition

Monthly Salary: Up to $3000 depend on experience

• Contract
• Salary: Up to $3000 depend on experience
• Location: Raffles Place
• Office Hours

• Handling 3 of stack customer service mailboxes + Facebook enquiries: respond to customers, update customer tracker sheet, log cases for investigations (both to internal and external tech team).
• SMS UNSUB and account deletion tracker
• Catalogue redemption & KF tagging via GRS on behalf of credit card team
• Update of GRS catalogue and marketplace catalogue
• Handling of voucher purchase for both internal clients and exceptional handling for bank customers.
• Processing of loyalty team invoices for both A&P and tech
• Assistance with voucher fulfilment for campaigns
• Any other administrative duties such as update of SOP decks and templates, forms creations whenever necessary
• Other ad-hoc duti...