Onsite Support Engineer for IT

Enhance your technical support career as a Desk Side Support Engineer providing both onsite and remote support. Help end users with desktops, laptops, and IT peripherals ensuring high satisfaction rates.
In this role, you will deliver timely resolution of incidents and service requests while focusing on customer satisfaction and SLA commitments. The position involves onsite troubleshooting for hardware and software conflicts, deployment, and VIP support activities. Strong problem-solving skills are essential to diagnose, configure, and maintain enterprise systems effectively.
Key Responsibilities:
• Provide support for desktops, laptops, and mobile devices
• Diagnose hardware/software and application issues
• Install and maintain Windows operating systems
• Perform imaging and software deployment
• Support video conferencing and collaboration tools
Requirements:
• Experience in technical support for IT peripherals
• Proficient with Windows and enterprise a...