Online consultant

We are seeking a highly motivated and skilled Online Consultant to join our team in Faisalabad.

Responsibilities

• Responding to online inquiries and providing accurate information about our products or services.
• Assisting customers with their online orders, payments, and account management.
• Maintaining a positive and professional attitude towards customers at all times.
• Identifying and resolving customer complaints or issues in a timely manner.
• Promoting special offers or promotions to customers through online platforms.
• Keeping updated on product knowledge, company policies, and industry trends.
• Collaborating with other team members to improve customer satisfaction and sales performance.

Requirements

• High school diploma or equivalent; bachelor's degree in business or related field is preferred.
• Proven experience in customer service or sales is a plus but not required. <...