Onboarding Specialist at HoneyBadger AI (Winnipeg)

Lead the onboarding journey for current clients at HoneyBadger AI in Vancouver, BC. Drive successful adoption of the voice agent, Alice, ensuring clients realize its full potential.

Key Responsibilities

• Guide clients from signup to active use of the product
• Deliver personalized onboarding sessions or group demos
• Tailor onboarding strategies to clients’ goals
• Create and update onboarding resources for self-service
• Analyze user feedback to recommend actionable improvements

Qualifications

• 1–3+ years in Customer Success or Onboarding roles
• Bachelor’s degree completion required
• Strong written and verbal communication skills
• Experience with SaaS platforms and AI tools
• Proficiency in MS Office suite and Salesforce

Utilize your problem-solving skills and attention to detail to enhance client experiences at HoneyBadger AI.