On Train Customer Service

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Customer Service function make a crucial contribution to this. 

10 times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

We have an exciting opportunity to join #TeamEMR as an Apprentice Senior Conductor based at Nottingham! 

We pride ourselves on delivering excellent customer experience through our customer promise, our On Train Customer Service team play a huge part in that and will provide day to day management of the On Train operation...