On Specialist - Account Service

As a Retail Account Service Specialist, you will play a pivotal role in ensuring Direct-to-Consumer (DTC) retail operational excellence in the Greater China market.
This role requires a unique blend of operational execution and analytical troubleshooting. You will be responsible for end-to-end retail order management (replenishments and returns), supporting store operations, and acting as a critical operational bridge between front-end business teams and our regional 3PL warehouse. Rather than just performing manual tasks, you will actively look for opportunities to optimize workflows, deepen system logic understanding, leverage data (Looker/Excel) for better visibility, and lead AS-side coordination for the New Store Opening (NSO) projects.

Your Mission

1. Daily End-to-End Order Operation Excellence
Replenis...