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On Site Patient Engagement Advisor, Phone Triage RN - Registered Nurse

Trinity Health

Waterloo, IA, United States Full-time July 26, 2026
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Vacancy Description

**Employment Type:**
Part time
**Shift:**
12 Hour Night Shift

**Description:**

This role serves on a 24/7 nurse advice and triage resource team for patients of all ages, providing timely guidance and support via phone from an **on‑site** location. The nurse assesses callers’ symptoms and concerns, offers clinical guidance related to care already received or care that may be needed, and helps patients navigate next steps, including establishing care with new providers when appropriate. **This position is not remote.**

**Schedule:**

+ .6 FTE
+ 7 pm - 7 am
+ Every third weekend rotation
+ 2 holidays per year
+ Training will take place over day, mid and night shifts (6-8 weeks)

**Minimum Requirements:**

+ Associate's degree in Nursing required
+ Bachelor's preferred
+ Required 3 years of nursing (minimum)
+ Ability to work independently, confidence in one's nursing skills and knowledge

**What yo...

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