Omnichannel Manager (O2O)

Are you the kind of leader who sees a customer's entire journey — from the moment they scroll past an ad, to the moment they walk into a showroom, to the moment they leave a 5-star review — and knows exactly how to connect every single dot?

Our client is looking for aOmnichannel Manager (O2O) to lead their next phase of Direct-to-Consumer growth.

This isn't a 'digital marketing manager with a bigger title' role. This is a true commercial leadership position — owning the full O2O engine end-to-end:

• Own the omnichannel/O2O strategy — build and execute the D2C growth strategy across all customer touchpoints
• Unify the customer journey — ensure seamless integration across showrooms, galleries, website, marketplaces, and social commerce
• Drive commercial results — deliver revenue growth, gross profit, and channel profitability; own annual business plans, forecasts, and budgets
• Optimize online-to-offline conversion — turn digit...