Ofr export & gateway supervisor

DHL Global Forwarding (DGFF) is a specialist in air, ocean and road freight and is recruiting an OFR Export & Gateway Supervisor based in Johannesburg, South Africa . The role leads a team of Freight Export, Gateway, and Cross Trade Specialists, ensuring efficient execution of operational activities, compliance with service promises and regulatory standards, and driving gross profit maximisation. Responsibilities Steer a team of Freight Export, Gateway and Cross Trade Specialists to complete operational activities in line with service promises and regulatory compliance procedures, leading by example. Drive gross profit maximisation on team level while supporting the team to deliver quality and improve productivity. Build close business relationships with existing clients, seek potential upsell opportunities, conduct regular customer visits, and achieve desired retention levels. Ensure teams implement necessary regulatory compliance procedures for commodity and shipment ...