Office Services Site Leader

**Site Leader, Legal**

POSITION PROFILE

Supervises the day-to-day operations of a specified 1- to 3-person site within a legal office environment. Reports directly to an Account Manager and works to provide employee developmental support. Assists in employee relations matters related to supervision and direction of staff. Develops, implements, and reviews procedures for compliance and continuous improvement. Prepares, creates, validates, and invoices client billing according to customer requirements.

Must possess excellent interpersonal and customer service skills to communicate effectively with senior-level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. The Site Supervisor serves as the primary point of contact for customer issues and provides direction for issue resolution.

Works directly or indirectly in support of site operations, including one or more of the following functions: copy, production, sca...