Ocean Export Freight Forwarder

Location and Hours

Ipswich, Monday to Friday 9.00am-5.00pm

Main Purpose of the role

DSV are looking to recruit a Freight Forwarder in Ipswich to provide an efficient and proactive service to all key account customers, overseas and related service providers.

You will be responsible for overseeing all aspects of export operations, ensuring customer expectations are met and exceeded. The role involves coordinating export activities, maintaining high levels of customer satisfaction, and proactively identifying opportunities to drive continuous process improvements and operational efficiency.

What will you be doing?

• Manage the end-to-end ocean export booking process, ensuring all shipments are handled accurately, efficiently, and in accordance with agreed procedures, KPIs, and customer requirements.
• Deliver exceptional customer service by maintaining regular communication with customers and stakeholders, ens...