Vacancy Description
Norwegian-Speaking Customer Support Specialist – Entertainment & Streaming Platform (Lisbon)
Are you a Norwegian speaker who loves movies, TV series, and the latest digital entertainment trends? We are looking for tech-savvy, customer-focused individuals to join our team on-site in Lisbon supporting one of the world's leading Video Streaming Platforms. Help Norwegian subscribers stream their favorite content seamlessly while building a career in an international tech environment!
The Role
- Streaming Support: Assist Norwegian-speaking users with device compatibility, account setup, profile management, and video playback troubleshooting (smart TVs, mobile apps, gaming consoles).
- Subscription & Billing: Handle inquiries regarding monthly plans, billing cycles, payment failures, promo codes, and cancellations with transparenc...
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