Northern911 Emergency Response Specialist Position

Serve your community as an Emergency Response Specialist at Northern911, engaging in critical emergency call handling. This role in Sudbury requires fluency in English and French for effective communication.
As part of the afternoon shift team at Northern911, you'll be responsible for managing emergency calls and dispatching services. The ideal candidate will possess strong decision-making skills, a calm demeanor under pressure, and a commitment to ensuring safety. Your dedication and skills will help guide individuals through their urgent needs.
Key Responsibilities:
• Process and evaluate emergency calls accurately
• Ensure prompt dispatch of fire and medical assistance
• Operate communication systems and maintain clear records
• Engage supportively with callers and colleagues alike
• Participate in ongoing training and feedback for quality assurance
Requirements:
• Must hold a Secondary School Diploma
• Previous experience in emergency services is advan...