North York Retail Customer Service Leader

Lead the customer service team at a Vape shop in North York, ON as the Retail Customer Service Leader. This full-time position focuses on operational oversight and customer satisfaction.
You will play a crucial role in directing daily activities, managing staff, and developing marketing strategies. With at least five years of experience, your ability to resolve customer issues and maintain compliance will be vital. This role is on-site, ensuring hands-on leadership and customer engagement.
Key Responsibilities:
• Control daily operations for optimal efficiency
• Oversee staff activities and recruitment
• Develop strategies based on market research
• Handle customer interactions and feedback
• Ensure regulatory compliance in store operations
Requirements:
• Minimum 5 years of experience in retail management
• Secondary school graduation certificate required
• Familiarity with WordPress and MS Outlook
• Strong leadership and problem-solving skills
•...