Vacancy Description
Job Description
Performs final quality checks on BPO-completed non-key update requests based on defined sampling ratiosApplies control criteria in line with global and local quality standardsSegregates correct and incorrect requests, classifies error types, and records findingsEnsures that identified errors are corrected via the Pandora Vendor panelRevalidates its own quality performance through double-check mechanismsMeasures quality rates to support the sustainable improvement of process qualityPerforms quality control of whitelist requests to ensure accurate information is published on the platformQualifications
Detail-oriented working style with strong quality awarenessStrong command of quality standards, control criteria, and sampling methodologyAbility to identify, classify, and accurately document errorsProficiency in using operational tools (Vend...
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