NOC Analyst: First-Line Network Monitoring & Support

Celerity Fiber is hiring for a Full-Time, In-person technical support role located in Santiago de Cali, Colombia. The position involves monitoring and managing the company's internet and Managed WiFi infrastructure. The ideal candidate should have a Technical, Technologist, or Bachelor's degree in Telecommunications, Networking, or related fields.

Responsibilities include troubleshooting connectivity issues and collaborating with Level 2 engineering teams for escalations. A minimum of 1-3 years of experience in technical support or network monitoring is necessary.