Night Manager

As a Night Manager, you will be responsible for overseeing all operations during the night shift ensuring the smooth running of the hotel and creating a safe, sound and exceptional guest journey from night until morning.

Your primary duties & responsibilities include:

• Manager on duty for the hotel, including check-ins, check outs and guest enquiries
• Perform night audit functions, ensuring proper balancing of hotel revenues in rooms and food & beverage
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night
• Lead and support the Front Office team to deliver exceptional guest service
• Manage daily operations such as check in/ check out, billing and reporting.
• Handle guest enquiries and resolve issues professionally and promptly.
• Coordinate w...