Night Auditor

Our client based in Franschhoek is looking for a Night Auditor to join their team on a Fixed Term Contract. The successful candidate will have to excel in providing service excellence and ensuring that the guest experience is prioritized above all else. As the primary point of contact for guests during the night shift, the Night Auditor handles inquiries, resolves issues, and ensures seamless communication between departments. Main Responsibilities: Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and other operational departments during their allocated night shift. Responds to the requests that are presented by guests during the night operating hours and works closely with the relevant department night team to assist the department managers to ensure a coordinated effort between the different teams. Ensures that the Night Audit and reporting is accurately completed and all departments are balanced and that department End-of-Day pr...