Nexthink Administrator

Role: Nexthink Administrator Experience 10 years of overall IT experience 4 years of hands-on Nexthink administration experience Primary Responsibilities Administer and support the Nexthink platform (collectors, portal, access management) Monitor Digital Employee Experience (DEX) and endpoint health Create and maintain dashboards, investigations, and reports Use Nexthink insights to support incident, problem, and CSI activities Build and maintain automation and Remote Actions for self-healing scenarios Support Service Desk and Workspace teams with proactive issue detection Integrate Nexthink with ITSM tools (e.g., ServiceNow) Key Skills Nexthink administration (dashboards, investigations, alerts, Remote Actions) Windows endpoint environments (Windows 10/11) Endpoint management exposure (Intune / SCCM / Jamf preferred) PowerShell or basic scripting for automation Strong analytical and troubleshooting skills Role Purpose Improve end-user experience through proactive monitoring Reduce inc...