Vacancy Description
Job Description
To administer the opening of new customer accounts.
Manage internal and external customer interactions via telephone and email ensuring our their expectations are always appropriately met
Key Tasks/Areas of Responsibility
Data input of credit application details onto internal systems to create new customer accounts
Validate information provided by customers against relevant external data sources
Credit check applications using nominated credit agencies
Apply account sanctions against company policy based on all available data
Actively engage with internal departments such as Sales and Customer Relationship Management where appropriate to ensure all of the above are achieved
Manage inbound calls and email relating to all of the above areas ensuring our customers expectations are always appropriately met
Ensure all tasks are compl...
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