Vacancy Description
Job Title: Network Operations Engineer
Location: Leeds / Hybrid
Salary: £45,000 - £55,000 per annum (DOE)
Job Type: Full Time / Permanent
Overview
At TIEVA, a fast‑growing hybrid IT provider, we empower organisations through secure, scalable and reliable technology. As a Network Operations Engineer you will ensure the availability, performance and security of managed customer networks within an MSP environment.
Key Responsibilities
- Monitor network alerts, link health and performance across customer and internal environments.
- Investigate, troubleshoot and resolve complex connectivity, performance and line or circuit issues.
- Act as a technical escalation point for network‑related incidents within the managed services environment.
- Support incident management and major incident resolution in collaboration with Service Desk, Sec Ops and third‑party providers....
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