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MyHR Portal Content Management Specialist

ICONMA

Austin, Texas, United States Full-time July 08, 2026
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Vacancy Description


Our Client, a Material Engineering company, is looking for a MyHR Portal Content Management Specialist for their Austin, TX/Hybrid location.
 

Responsibilities:
  • Portal & Content Operations:
  • Provide day-to-day operational support for the MyHR employee self-service portal built on ServiceNow, ensuring content accuracy, visibility, and consistency.
  • Manage the end-to-end knowledge article lifecycle, including publishing support, ongoing maintenance, expiration tracking, refresh coordination, and content retirement.
  • Monitor system notifications and reports related to article expiration and content hygiene; proactively engage content owners to drive timely remediation.
  • Content Quality & Governance Enforcement:
  • Review and remediate content issues impacting employee experience, including:
  • Missing or incorrect topic tagging
  • Incorrect template usage
  • Governance or standards non-compliance
  • Ready to Apply?

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