Multispecialty Patient Care Coordinator Float|Concord

Summary

Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Education

High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.

Certification, Registration & Licensure

None required.

Experience

Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, p...