Multichannel Customer Support Pro

Caldwellcommunications is seeking a Call Center Agent in Cebu City to assist clients by providing accurate information and resolving concerns across various channels. The ideal candidate will thrive in a fast-paced environment and enjoy helping others.

Responsibilities include handling inquiries via phone, email, or chat, maintaining records of interactions, and meeting productivity targets. Candidates must be at least High School graduates with strong English communication skills and a customer-focused mindset.