(MTR) Support Technician

Description We are looking for a Contract (MTR) Support Technician to provide hands-on and remote support for meeting room technology in Downers Grove, Illinois. This role is ideal for someone who can resolve device, connectivity, and platform issues across collaboration environments while delivering dependable technical assistance to end users. The position focuses on Microsoft Teams Rooms administration, identity and messaging platform support, and troubleshooting across network-connected conferencing systems.

Responsibilities:
• Administer and support Microsoft Teams Rooms environments, ensuring conference room systems remain available, properly configured, and ready for daily use.
• Deliver technical assistance for collaboration hardware and software, including Android-based meeting room devices and related peripherals.
• Troubleshoot network and device connectivity issues affecting room systems, coordinating problem resolution to minimize meeting disruptions.
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