MS 365 IT Support Specialist

BCE Foods is seeking an IT Support Technician to manage and resolve helpdesk tickets, providing first- and second-line support across the Microsoft 365 environment. You will diagnose hardware and software issues, assist with user account management, and ensure high-quality service delivery. The ideal candidate has 2-3 years of support experience, relevant IT qualifications, and a solid understanding of Windows systems and networking concepts. The role requires strong communication skills and a willingness to provide after-hours support as needed.